Frequently Asked Questions (FAQ) – St. Croix Rods
1. Product Questions
Q: What makes St. Croix rods different from competitors?
A: Our rods feature proprietary SCVI® graphite technology, hand-applied guide wraps, and 100% U.S. craftsmanship – delivering unmatched sensitivity, durability, and performance.
Q: Which rod is best for bass fishing?
A:
- Mojo Bass Series – Affordable high-performance
- Legend Tournament Elite – Tournament-grade precision
- Bass X – All-around versatility
Q: Are your rods saltwater-safe?
A: Yes! Our Mojo Inshore, Imperial, and Legend Xtreme Salt rods feature corrosion-resistant guides, sealed reel seats, and saltwater-tested blanks.
2. Warranty & Repairs
Q: What does the 15-year warranty cover?
A: Defects in materials/workmanship (excludes accidental damage). $50 processing fee applies for repairs/replacements.
Q: How do I submit a warranty claim?
A:
- Visit www.stcroixrods.club/warranty
- Complete the online form
- Ship rod with proof of purchase
Q: Can I repair a broken guide myself?
A: Yes! We sell replacement guides and provide step-by-step repair videos in our Resources section.
3. Shipping & Orders
Q: Do you ship internationally?
A: Yes! We ship to 50+ countries with calculated duties at checkout.
Q: How are rods packaged for shipping?
A: All rods ship in heavy-duty PVC tubes with protective end caps and rod socks.
Q: What if my rod arrives damaged?
A: Contact us within 7 days for a free replacement (photos required).
4. Customization & Pro Deals
Q: Can I get a custom-built rod?
A: Yes! Visit our Custom Shop or contact a St. Croix Master Dealer.
Q: Do you offer pro staff discounts?
A: Qualified tournament anglers/guides get 30-40% off. Apply at www.stcroixrods.club/pro-staff.
5. Care & Maintenance
Q: How should I clean my rod?
A:
- Freshwater: Rinse with warm water
- Saltwater: Use mild soap + soft brush
- Guides: Clean with rubbing alcohol
Q: What’s the best way to store rods?
A:
✔ Horizontal (rod rack)
✔ In tube (avoid extreme temps)
✖ Never leaned against walls
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